At CNC Marketing Group, we stand by the quality of our work and the value we deliver to our clients. Your satisfaction is our top priority, which is why we proudly offer a 30-Day Money-Back Guarantee on our services.

We want you to feel confident in choosing CNC Marketing Group, knowing that your investment is protected if you're not fully satisfied. Below, we outline the terms and process for our money-back guarantee to ensure complete transparency.

What’s Covered?

Our 30-Day Money-Back Guarantee applies to the following services:

Website Design

Search Engine Optimization (SEO)

Ads Management

Social Media Management

Software Solutions

If you’re not satisfied with the service we’ve provided, let us know within 30 days of the initial purchase or project start date, and we’ll work with you to resolve the issue or issue a refund.

Eligibility Criteria

To qualify for a refund under our 30-Day Money-Back Guarantee:

Effort: You must have actively participated in the service process by providing the necessary materials, feedback, or approvals as requested.

Communication: You must inform us within 30 days of the purchase or project start date that you’re unsatisfied, and explain the reason(s) for your dissatisfaction.

Scope: The guarantee applies to initial fees or deposits paid for services. Any additional costs incurred for third-party tools, ads, products, or software subscriptions are not refundable.

Important Exclusions

The following are not covered by the 30-Day Money-Back Guarantee:

Completed or fully delivered projects where the work was approved by the client.

Dissatisfaction arising from a lack of client response or delays in providing required materials.

Costs Spent on Your Behalf: We cannot refund any money already spent on your behalf for third-party tools, ad spend, software subscriptions, products, or other external costs.

Processing Fees: We cannot refund any processing fees associated with payments, and we do not cover the processing fees for the refund itself.

Custom work outside the agreed-upon project scope.

How to Request a Refund

If you’re eligible and would like to request a refund, follow these steps:

Contact Us: Email us at [email protected] or call (888) 703-7282 to notify us of your dissatisfaction within 30 days of your purchase or project start date.

Provide Details: Include the specific reason(s) for your dissatisfaction and any supporting details or documentation.

Review Process: Our team will review your request and contact you within 7 business days to discuss next steps.

Resolution: We’ll either work to resolve the issue to your satisfaction or process a refund for the eligible amount, excluding costs spent on your behalf or processing fees.

Why We Offer This Guarantee

We are confident in our ability to deliver exceptional results, and we want you to feel just as confident in choosing CNC Marketing Group. Our 30-Day Money-Back Guarantee is a reflection of our commitment to transparency, trust, and outstanding service.

Frequently Asked Questions

Q: What happens if I request a refund outside the 30-day period?

Unfortunately, refund requests made after 30 days from the initial purchase or project start date will not be eligible for the guarantee.

Q: Can I still work with CNC Marketing Group if I request a refund?

Absolutely! We value every client relationship. If you’re dissatisfied, we’ll do our best to resolve your concerns or refine our approach in future projects.

Q: Are partial refunds available?

Yes, depending on the situation. If some of the agreed-upon work has already been completed to your satisfaction, we may issue a partial refund for the remaining work. Costs already incurred on your behalf or any processing fees will not be refundable.

Contact Us

We’re here to help! If you have questions about our 30-Day Money-Back Guarantee or need assistance, don’t hesitate to reach out:

CNC Marketing Group

Email: [email protected]

Phone: (888) 703-7282